FAQs
What happen if my pc is damaged in shipping?
In the event the PC is damaged in shipping, we provide full coverage and customer need to contact respective out let and process the claim by sending damaged box image and PC with in 24 hrs. after receiving the order.
What services and support are offered?
We offer over-the-phone (+1 613 656 6779), online chat and email support (support@zonicpc.com).
Seller may provide free service Guide after warranty. For more information, please refer to seller’ website
I can't figure out what pc is right for me.
Please reach out to us at support@zonicpc.com or our online chat and we can assist you based on your budget and requirement!
Do you stress test the systems before you ship?
We take pride in delivering top-notch gaming PCs that exceed expectations. Before shipping, each unit undergoes rigorous stress testing to ensure optimal performance and reliability. Rest assured; your gaming experience is our priority.
how long does it take you to build and ship a PC?
From selecting premium parts to meticulous assembly and thorough testing, we complete your custom build in just 1-2 business days. Once crafted to perfection, your gaming rig is swiftly shipped to your doorstep. Depending on your postal code, expect expedite delivery within 1-4 business days. Get ready to unleash the power of your new PC in less than a week!
What is the Return Policy?
What is the Return Policy ?
Please check with the seller website for return policy.
Where can I find details of my warranty policy?
All Zonic PC come with One Year full warranty and please read the seller’s website for warranty details. Built with Canadian channel components and come with manufacturer warranty varies from 1, 3,10 years to life time
Do your computers come prebuilt? What is included with my PC?
Each of our PCs arrives fully assembled and primed for action. Alongside your powerhouse rig, you'll find a comprehensive setup guide ensuring a seamless start. Plus, we include a power cable, so you're ready to plug in and play straight away.
Where can I find my activation key?
Microsoft windows is already installed and no activation is required for 30days. Before end of 30 days, customer need to key in Microsoft key. Microsoft key is found in a white hard cover inside the motherboard box that come with PC
Do your computers come with drivers?
Your new gaming PC from zonicpc comes equipped with Windows 11 and essential hardware drivers pre-installed, ensuring a smooth and optimized experience right out of the box.
Please note that as Windows, Intel, AMD, and Nvidia frequently release updates for their drivers, it may be necessary to download the latest versions from their respective official websites to keep your system running at peak performance.
For guidance on updating drivers or any other assistance, feel free to refer to our support team or visit the manufacturer's websites directly.